BPO life has become nearly synonymous with coffee, and so other with jobs that requires your to work and stay up at night like those in medial society. Coffee has become the additive that perks up the human engcine called "brain". Working from evening to morning, goes against the human body's rhythm and normal work processes. Adrenaline secretion slows down as the day wears on and as sleepiness creeps through.
It is largely adrenaline that sharpens the senses and makes the body active. This is where coffee comes in for BPO agents, this is to maintain their "fully awake, fully alert" status while in their workplace. Coffee is all caffeine which is a stimulant, and according to studies, an "unknown chemical agent" which includes the production of two stimulating hormones : adrenaline and cortisone.
Due to its content of caffeine, your mental alertness and attention on things increases. You become alert and effective at work. Attention to details is very important while working, specially on graveyard shift, because you become exhausted, you tend to leave out very important details which can may affect your work.
In addition, coffee can boost your energy, since you become alert, you may also have the tendency to recharge your body and mind. Your whole body is ready for additional task that you need to finish. With just a cup of coffee in hand, you are good to go even if you have to wake up all through out the night.
Moreover, coffee is a god partner as you pause for a while and have a break. The aroma itself is evry relaxing and it calms your tensed nerves with pressure on workload. It also give your time to think while taking sips from your own cup.
Coffee can be very beneficial beverage, as a proven in some studies coffee is good for the health too specially when taken in moderate amounts. At work, it can be your best relieve from any stress. You don't have to hurt yourself by pinching your skin just to wake up and stay alert. All you need is a cup of coffee and you will be more than ready in doing what you need to do.